Privacy policy

Privacy Policy

Last updated: [1-09-2026]

Sonarity (“Sonarity,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our website, trysonarity.com.

Information We Collect

When you visit our website, make a purchase, create an account, contact us, or otherwise interact with our Services, we may collect certain information about you.

This information may include:

  • Your name
  • Email address
  • Billing address
  • Shipping address
  • Telephone number
  • Payment and transaction information
  • Account information
  • Information about your purchases and interactions with our website
  • Information you provide when contacting customer support
  • Device and browser information
  • IP address
  • Information about how you interact with our website
  • Cookies and similar technologies

Payment information may be processed by Shopify and our payment service providers in accordance with their respective privacy policies.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process payments
  • Provide products and services to you
  • Provide customer support
  • Communicate with you about your orders
  • Manage returns, refunds, and replacements
  • Improve our website and Services
  • Personalize your shopping experience
  • Detect and prevent fraud or unauthorized activity
  • Maintain the security of our website
  • Analyze website usage and performance
  • Send marketing and promotional communications, where permitted by law
  • Provide and measure advertising
  • Comply with applicable laws and legal obligations

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember your preferences, maintain your shopping cart, understand how visitors use our website, improve our Services, and support marketing and advertising activities.

Cookies may include:

  • Essential cookies
  • Functional cookies
  • Analytics cookies
  • Advertising and marketing cookies

Depending on your location and applicable law, you may be able to control or opt out of certain cookies and tracking technologies through our cookie settings.

Shopify

Our online store is powered by Shopify.

Shopify provides the technology that allows us to operate our online store, process transactions, provide checkout functionality, and provide other Services.

Shopify may collect and process personal information relating to your use of our website and Services. Certain information may also be processed by Shopify in accordance with Shopify’s own privacy policies and terms.

You can review Shopify’s privacy practices through Shopify’s Privacy Policy.

Payment Processing

Payments made through our website may be processed by Shopify Payments or other third-party payment processors.

We do not generally have access to your complete payment card information. Payment processors may collect and process payment information necessary to complete your transaction.

Your payment information may be processed in accordance with the privacy policies of the applicable payment provider.

Information We Share

We may share your personal information with third parties when reasonably necessary to operate our business and provide our Services.

These third parties may include:

  • Shopify
  • Payment processors
  • Shipping and fulfillment providers
  • Customer support providers
  • Analytics providers
  • Advertising and marketing providers
  • Fraud prevention and security providers
  • Technology and service providers

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, property, customers, or Services.

Advertising and Analytics

We may use third-party analytics and advertising services to understand how visitors use our website, measure advertising performance, and improve our marketing.

These services may collect information about your device, browser, website activity, interactions with advertisements, and interactions with our website.

Where required by applicable law, we provide appropriate mechanisms to obtain consent or allow you to opt out of certain advertising and data-sharing activities.

Data Sharing and Targeted Advertising

Depending on the services and features enabled on our store, certain information may be shared with third parties for advertising, analytics, or other purposes.

Certain U.S. state privacy laws may provide consumers with the right to opt out of the sale or sharing of personal information or targeted advertising.

You may exercise applicable privacy choices through the privacy controls available on our website.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our Services
  • Process and fulfill orders
  • Maintain business and transaction records
  • Provide customer support
  • Resolve disputes
  • Prevent fraud
  • Comply with legal, tax, accounting, and regulatory requirements
  • Enforce our agreements and policies

When personal information is no longer necessary, we may delete or anonymize it in accordance with applicable law.

Data Security

We take reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Because we use Shopify and other service providers that may operate internationally, your personal information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • The right to know or access personal information
  • The right to correct inaccurate personal information
  • The right to request deletion of personal information
  • The right to obtain a copy of personal information
  • The right to opt out of certain targeted advertising
  • The right to opt out of certain sales or sharing of personal information
  • The right to limit certain uses of sensitive personal information, where applicable
  • The right to appeal certain privacy decisions
  • The right to opt out of certain marketing communications

To exercise applicable privacy rights, please contact us using the information below.

We may need to verify your identity before processing certain requests.

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act, as amended.

Depending on the circumstances, these rights may include rights to access, correct, delete, or obtain information about the personal information we collect, as well as rights to opt out of certain sales, sharing, or targeted advertising.

We will not discriminate against you for exercising privacy rights provided to you by applicable law.

Children's Privacy

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Third-Party Websites

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, or applicable laws.

When we update this Privacy Policy, we will update the “Last updated” date at the beginning of this policy.

We encourage you to periodically review this Privacy Policy to stay informed about how we handle personal information.

Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

Sonarity
Email: sonarityhelp@gmail.com
Website: https://trysonarity.com